Overnight I noticed that none of my stick up cameras are working. Stick up cam live view not working Installed a stickup cam on 1/26/2020 and live view is not working, just states device activating and then times out.
Everything with the stickup cam works fine. After this, attempt to go to the Live View and let me know if it works! It's very frustrating. Please fix ring!! The new one had Exactly the same problem. RING needs to get there act together and FIX this once and for all. I spent dozens of minutes with your helpdesk on the phone and they let me reset EVERYTHING in my house and nothing worked. I cannot get live view to consistently work. But if you open the app, press live view, it wont load. In the meantime I wouldn't recommend this system to anyone as it's been very frustrating. It's not your camera. It's very frustrating. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. i've reset them all to no avail. I've tried to access this from 5 separate devices with the same results. Is anyone else having issues with live view not always working with the stick up cam? Live view not working on stick up cams 3rd gen though works for doorbell, Re: Live view not working on stick up cams 3rd gen though works for doorbell. Is anyone else having issues with live view not always working with the stick up cam? I don't have any issues with my stickup cam. I have three other ring cam that are connected to the same router as the stickup cam and the other devices are working fine. Phone is up to date.
Some neighbors have found relief to this concern by doing the following to their network: Some neighbors have found relief in this concern by doing the following to their Ring device: Some neighbors have found relief in this concern by doing the following to their app: If you’ve covered all of these to no avail, or would like that immediate assistance, our support team can also assist with more in-depth video connection troubleshooting. This could be isolated quickly and directly with our support team here to determine if this is a device issue or a network issue. I had this problem before and called tech support who made me walk through 20 minutes of things I'd already tried before elevating my call to someone else who did something remotely that fixed the issue for two days, but the same problem returned. This has resulted in longer than normal wait times.
Some variables that fluctuate by nature are wifi, mobile device connection, and power (battery). Really getting frustrated. What happens when you attempt to load the Live View? We always value our neighbors' feedback and will definitely be sharing these details with our team for further investigation. When it comes to the Live View not connecting/working on the Stick Up Cam 3rd Gen, or any of the cameras, it may not work on one device while it works on another. With this concern being intermittent or inconsistent in when it occurs, checking connection is the best approach. A sneak peek at what’s new in the neighborhood. Even motion sensing is intermittent. If you are able to receive motion events as intended but live view will not trigger from within the app, please check that your mobile device is up to date as well as the Ring app. Hey neighbors! If I try live view for either stick cam I just see the spinning blue circle and either nothing happens or sometimes a video clip appears as processing several minutes later. Intermittent connection to live view is often an indicator of a fluctuation in resources.