Chris helped us decide on the Venza but we wanted a 2013 with several new features over the 2012.

Nor did they give us their opinion. Surprise, Surprise! Today's Hours - . 3/17/2015Thank you for the five-star review, Diane! We are conveniently located just minutes from Providence, Fall River, and our longtime previous home in Bristol, RI. So, took longer than expected. Great staff!!! I'm so glad that our staff was able to find your daughter the perfect vehicle. Toyota of Bristol did not treat me well. He called Ralph Wishon, the general manager, and was told that the Christian thing to do was to give them all their money back on a trade including taxes. Once on site I met Chris Legg who led us though the selection process. Serving Tennessee and Virginia customers from cities including Kingsport, Johnson City and Abingdon, we carry a comprehensive line of Toyota vehicles, including the Camry, Corolla, RAV4, Tundra, Sienna and Prius, as well as new Scions and a wide range of used vehicles. They promised to do so. After this agreement, they wouldn't answer or return his calls for days. Very clean and tidy dealer. I would like to learn more about your situation and hopefully restore your faith in us. They attributed their insistence to the fact that 90 percent of customers never return after the first visit, as if that's A) my issue or B) not an indication of how they treat folks. The calls have decreased significantly, but I still receive the Restricted calls and am still asking to be taken off of the list. Toyota of Smithfield provides drivers from the greater Providence area with car shopping in a family-owned and operated environment. I am smart enough to know to take it for a second opinion so I did. I have never had to wait long for service. High pressure sales is an understatement. When I called to let the service manager know of this, I was told he was not in and sent to the General Manager who was very unprofessional and didn't want to hear the truth, he hung up on me .
Start the purchase online and the dealer will provide touchless delivery. I made the mistake of inquiring about a vehicle at this dealership. Service Department has a lot of room for improvement. (we did our own research after noticing a scuff on the car) This is the worst customer service and car buying experience I have ever encountered much less heard about and I can't believe it happened to me and my family Please take my advice and DO NO BUY A CAR FROM Toyota of Bristol.

"I can't say enough good things about the crew here at Porter. I been with the dealership for almost 9 yrs. No eye contact, no "I'll be with you in just a minute", no nothing. Also - I had posted this to their facebook page & they so kindly removed it.... We just recently bought a 2015 Toyota 4Runner from Toyota of Bristol and we had a great experience! When it comes to purchasing a new vehicle or simply servicing your current one in the Bristol, TN, area, Toyota of Bristol has the experience, equipment and staff to meet your needs. Because we loved this car so much, we asked if we needed to come there that day or we could hold the car until today. The car had over $7,500 in damage. This dealership is disgraceful and take advantage of older people. I was told I'd be there less than two hours. We're located at 3045 W. State St, Bristol, TN 37620, and look forward to helping you with your automotive needs. Overall, great job and I was kept informed by service mgr about the progress. We're located at 3045 W. State St, Bristol, TN 37620, and look forward to helping you with your automotive needs.…. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. They then tried to overcharge him for a used transmission (the same and only one available in the area that they had already had quoted through several other businesses. No customers, not on the phone. Comment from Teddy M. of Toyota of Bristol, 3/17/2015Donald, thank you for taking the time to provide us with feedback about your latest visit to our service department. Serving Tennessee and Virginia customers from cities including Kingsport, Johnson City and Abingdon, we carry a comprehensive line of Toyota vehicles, including the Camry, Corolla, RAV4, Tundra, Sienna and Prius, as well as new Scions and a wide range of used vehicles. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Blake and Quinton took excellent care of us! Yelp users haven’t asked any questions yet about. Thank you for the five-star review, Diane! My family and I were looking at a car with them on Wednesday, December 3rd. One week, I received 5-10 calls from a Restricted number as I had blocked their main line. We drove from South Carolina because of a car we saw on their website and Toyota of Bristol made it definitely worth the 4 hour drive! The tech's name was Wade and he was very nice and helpful. No customers, not on the phone. Choose a car and the dealer will bring it to you for a no-obligation test drive. The service attendant apparently didn't read anything that had been put into the computer when I called to make the appointment, as I had to start from scratch.Johnson City Toyota, here I come for the required service.

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