that is all BS!!!!! Not once did he explain any fees to me and the words "estimate on tires" were said. 6 hours later I finally was able to leave after a stressful and ridiculous purchasing process here. They end up having to take it to the BMW dealer and then call me 2 days later advising they don't feel comfortable selling this car to anyone. Now the Service Manager will not call back to talk with me about the problem. CALLED REGARDING THE LEXUS 430 GOT NO FEEDBACK CALLED THE DEALERSHIP SALESPERSON WAS SERVING ANOTHER CUSTOMER I GUESS SHE WAS TOO BUSY TO CALLED BACK NO, RESPONSE I BOUGHT A VEHICLE 2012 FROM ONE OF CARMAX'S COMPETITORS IN WESLEY CHAPEL TELL THE YOUNG LADY A GOOD SALESPERSON SHOULD RETURN ALL CALLS FROM POTENTIAL CUSTOMERS WHO KNOWS SHE COULD HAVE MADE A SALE (RAQUEL) YOU AND CARMAX MISSED A GOLDEN OPPORTUNITY, Unhappy, we are sorry to have taken so long to call you back and to have missed this opportunity. Bought My first car today and the employees we're amazing very polite and helpful. Rate your employer to help people make better career decisions. I bought a car From Carmax and the experience was very good. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months. You the customer, would have surely been satisfied and this complaint would never have been posted. Or is what they advertised what they expect people to pay? What is a typical day like for you at CarMax? 6 of them I've bought from Carmax. Test drive was fine. I guess this is their business model but there is NO WAY I could trade with them at their price points. I'm so glad about my decision, and the efficient process of getting the car.

The building is very modern and has some cool pictures of Tampa on the walls. He was going into the service so I know he is not still there. I asked about the car I called about, he said I will check and be right back, comes back and says it's transferred somewhere else. For quality repair work, go elsewhere. I love new cars but I've bought mostly used. I became familiar with all kinds of makes and models and even got the chance to check out some exotic ones. Phone : 877-601-7968 Unternehmen, die Sie interessieren könnten. I've had cars with no problems and one with several, all were checked out by my mechanic, sometimes things happen. You cant buy a car and decide after 6 months that the tires were not good enough. They made it easy and provided a comfortable, yet relaxed environment. Please call us at 800-519-1511, Monday-Friday 8:30am-8:00pm (EST). The management at the Tampa location changed and they did not care how many hours you worked and refused to stand up to other departments that would belittle you and your job. I called and asked about a very specific car on their lot. The break rooms and cafeteria are definitely a plus when working long days. We received your complaint at our Corporate Office. CarMax's "expert" appraiser took my car for a ride, then came back with a shocking offer of $2000!! If they had offered a fair price, I probably would have sold them the car, so as not to have to deal with selling it on my own. Through this experience, we sincerely thank you for your patience and willingness to allow us the chance to assist. Skip to Main Content Mobile menu Home. I was upset at this point as I drove all the way down there and it's not there. Great Experience!!!

They even replaced a broken window switch. We appreciate you for being a valued customer of ours and apologize for any lack of communication that you've received. My visit was to the dealership in Mobile, Alabama and everyone was very nice to deal with but the offer for my car was $6,000 below what they were asking... for a car exactly the same as mine but a year older.

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